Privacy Policy

This policy explains what personal information Jiangyin Envaxa Packing Technology Co., Ltd. (“we”, “us”) collects when you use www.envaxapack.com, why we collect it, and what rights you have over it. We are the data controller for the information described below.

What we collect

• Enquiry details you submit. When you use our quote form or email us, we collect your name, company, email address, country, phone or WhatsApp number, estimated quantity, product interest and the content of your message.
• Technical information. Our hosting provider and any analytics tool we use may record your IP address, browser type, device type, referring page and pages visited, in order to keep the site secure and understand how it is used.
• Cookies. We use only cookies and similar storage needed for the site to function and, where enabled, privacy-respecting analytics. We do not use advertising cookies.

Why we use it

• To answer your enquiry, prepare a quotation and provide technical support.
• To fulfil and administer any order you place with us.
• To keep records required by accounting and export regulations.
• To protect the website against spam and abuse.

Our legal bases under the UK/EU GDPR are: performance of a contract or steps taken at your request before entering a contract; our legitimate interests in running and securing our business; compliance with legal obligations; and, where required, your consent.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us operate — for example our website hosting provider, our email provider and our form-handling provider — and only to the extent needed to provide their service. Where a provider is located outside your country, transfers are protected by appropriate safeguards such as standard contractual clauses.

How long we keep it

Enquiry records are kept for up to 24 months so we can follow up on projects and keep a consistent commercial history. Records relating to confirmed orders are kept for the period required by tax and export law.

Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the processing of your personal information, to object to processing, to receive your data in a portable format, and to withdraw consent at any time. To exercise any of these rights, email info@envaxapack.com. We will respond within 30 days. You also have the right to complain to your local data protection authority.

Security

The site is served over HTTPS. Access to enquiry data is limited to staff who need it to respond to you, and enquiries are stored in password-protected systems.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page shows when it last changed.

Contact

Jiangyin Envaxa Packing Technology Co., Ltd.
No. 2 Yunhai Road, Huangtang Industrial Zone, Xuxiake Town, Jiangyin, Wuxi, Jiangsu, China
Email: info@envaxapack.com